At Chroma, we want your shopping experience to be the best. If for any reason you need to make an exchange or return, we invite you to read the following conditions.
If you received a damaged product, a product with any manufacturing defect, or different from what you ordered, contact us within 48 hours of receiving your order.
We will ask you for photos of the product and packaging to evaluate the case and provide you with a solution as soon as possible.
Exchanges can be made within 10 calendar days of receiving the order, as long as the product:
Shipping costs for exchanges will be the responsibility of the buyer.
At Chroma, we carefully check every order before sending it so you receive your supplies in perfect condition. If any issues come up, don't hesitate to reach out to us through our channels.
